What shapes tourists’ visit intention in different stages of public health crises? The influence of destination image, information-literacy self-efficacy, and motivations
Identificadores
URI: https://hdl.handle.net/10481/88229Metadatos
Mostrar el registro completo del ítemEditorial
Elsevier
Materia
Destination image Information-literacy self-efficacy Tourist motivation Public health crises Vaccine
Fecha
2024Referencia bibliográfica
Sabiote-Ortiz, C.M., Castañeda-García, J.A. y Frías-Jamilena, D.M. (2024). What shapes tourists’ visit intention in different stages of public health crises? The influence of destination image, information-literacy self-efficacy, and motivations. Journal of Destination Marketing and Management. Vol. 31. 100864
Resumen
This empirical study aims to identify the components of destination image and tourist motivation that help
explain tourist visit intention during different stages of a major public health crisis. It also seeks to determine
how tourists’ information-literacy self-efficacy influences that image. The research focuses on two stages of the
COVID-19 pandemic: 1) tourist behavior before the alleviating effect of a public vaccination program is felt
among the general public and 2) tourist behavior after the alleviating effect has reached most individuals. The
results show that, in stage 1, visit intention is shaped by a “safe and secure” destination image, affective image,
and tourists’ stimulus-avoidance motivation. In stage 2, visit intention is influenced by both cognitive and affective
image and by intellectual, social, competence, and stimulus-avoidance motivations. Information-literacy
self-efficacy influences destination image in both stages. These findings enable tourism managers to develop
mechanisms to lessen the adverse effects of health crises.