Problem-Solving And Decision-Making Skills of School Administrators Influenced by their Individual Preferences

Abstract

Decision-making and problem-solving processes play a crucial role in enabling organizations to deal with a complex global environment. This analytical investigation aimed to determine the perceptual levels of problem-solving and decision-making skills of administrators belonging to top-and-middlelevel administrators in Nueva Vizcaya State University Bayombong and Bambang campus influenced by their individual preferences. It identified the prevailing organizational decision-making models and the relationship of profile variables with problem-solving and decision-making skills. The study made use of descriptive-correlational-comparative research design. In gathering the individual preferences, a three-factor model based on Carl Jung’s study with the primary tool, “Problem-Solving and Decision-Making Questionnaire.” The results showed that respondents belonging to the ambivert type have “high” problem-solving and decision-making skills, critical thinking, risk assessment, alternative weighing, data gathering and processing, perception and judgment, tool selection, and “moderate” lateral conceptualization skills. The prevalent organizational decision-making models employed are routine and creative. It was identified that educational attainment, designation, and the number of years in a position influence the respondent’s problem-solving and decision-making practices. Individual preferences significantly relate to critical thinking skills than other problemsolving and decision-making skills.