Research on the Role of Student-Faculty Social Interaction Outside Class in Training Soft Skills

Abstract

The research assessed the importance of social interaction outside class between lecturers and university students in training soft skills courses at FPT University in Ho Chi Minh City. The results of a random survey of 363 students studying at the university using questionnaires and in-depth interviews show the significant role of implementing and maintaining social interactions from various angles. The importance is increasing the interestingness of the lessons, thereby enhancing learning outcomes and the practical experience related to the course. So, they help those courses achieve the original purpose for which the school included them in the curriculum framework. Overall, most students have a relatively high level of satisfaction with their instructors in these social interactions. However, some lecturers are still cautious about this trend, thus causing student satisfaction levels to move in the opposite direction. Besides, the research also shows much lack of standards among students when their relationship with lecturers is no longer encapsulated in the classroom. Since then, the author has also come up with several solutions so that social interaction outside class can maximize its role in teaching and learning soft skills courses.