Examining the two-dimensional perceived marketplace influence and the role of financial incentives by SEM and ANN
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AuthorHigueras Castillo, Elena; Ramdhony, Dineshwar; Kalinic, Zoran; Liébana Cabanillas, Francisco José
Electric vehiclesFinancial incentivesGreen customer engagementPerceived marketplace influence
Higueras-Castillo, E., Ramdhony, D., Kalinic, Z., & Liébana-Cabanillas, F. (2023). Examining the two-dimensional perceived marketplace influence and the role of financial incentives by SEM and ANN. Expert Systems, e13480. https://doi.org/10.1111/ exsy.13480
SponsorshipFunding for open access charge: Universidad de Granada / CBUA
In recent years, research on sustainable consumption has been particularly relevant, highlighting the importance of the collective over the individual to reduce pollution. This study focuses on the study of the perceived marketplace influence (PMI) concept in its organizational and consumer dimensions, together with the financial incentives that exist in the adoption of electric cars and their effect on green customer engagement. A sample of 382 potential buyers of electric vehicles was obtained. A new hybrid analytical approach was taken structural equation modelling and artificial neural network. The research found the most significant variables affecting purchase intention were financial incentives, followed by PMI Organization and finally PMI Consumer. The results of artificial neural network analysis confirmed all the findings of the structural equation modelling, although the importance of each PMI dimension is different for each technique used. The conclusions point to new business opportunities that can be exploited by companies selling this green technology.