Implementación de las tecnologías de la información y comunicación avanzadas e implicaciones en la gestión estratégica de la cadena de suministro

Abstract

The present thesis has analyzed the role played by ICT within the supply chain scope, as a tool for enhancing supply chain management and developing innovative firm strategies. Following that overall objective, the chapter one of the thesis introduces and contextualizes the importance of the research topic, the scope of the research, and the objectives expected to be covered through its development. Further, in chapter two the thesis presents a vast and detailed theoretical framework including all the main concepts and their relationship in the study. Principally the chapter analyzes widely the concepts of Supply Chain Management (SCM), Information and Communication Technologies (ICT), and ICT‐enabled firm strategies, three fundamental subjects that represent the backbone of this study. In chapter three, the thesis present the research methodologies used to conduct three individual studies and the significant results obtained from them. These studies have been elaborated to explore the relevance of ICT in supply chain and firm strategy.