TY  - JOUR 
AU  - Opazo-Basaez, Marco
AU  - Vendrell-Herrero, Ferran
AU  - Bustinza Sánchez, Óscar Fernando
PY  - 2022
UR  - https://hdl.handle.net/10481/85952
LA  - eng
PB  - Journal of Service Management
TI  - Digital Service Innovation: A paradigm shift in technological innovation
DO  - 10.1108/JOSM-11-2020-0427
ER  -