@misc{10481/33306, year = {2013}, month = {4}, url = {http://hdl.handle.net/10481/33306}, abstract = {This article examines UNCITRAL's draft Rules for Online Dispute Resolution (ODR) and argues that in low-value e-commerce cross-border transactions, the most effective consumer protection policy cannot be based on national laws and domestic courts, but on effective and monitored ODR processes with swift out-of-court enforceable decisions. The draft Rules propose a tiered procedure that culminates in arbitration. Yet, this procedure neither ensures out-of-court enforcement, nor does it guarantee compliance with EU consumer mandatory law. Accordingly, this article argues that the draft Rules may be inconsistent with the European approach to consumer protection.}, publisher = {Cambridge University Press; British Institute of International and Comparative Law}, keywords = {Resolución de litigios}, keywords = {Escasa cuantía}, keywords = {Sistema mundial}, keywords = {Sistema europeo}, keywords = {Alternativa Dispute Resolution}, keywords = {Arbitration}, keywords = {Consumer redress}, keywords = {Online Dispute Resolution (ODR)}, keywords = {UNCITRAL}, title = {Building a global redress system for low-value cross-border disputes}, doi = {10.1017/S0020589313000109}, author = {Cortés Diéguez, Juan Pablo and Esteban De La Rosa, Fernando}, }