TY - GEN AU - Zarco Fernández, María del Carmen AU - Santos, Elena AU - Cordón García, Óscar PY - 2019 UR - https://hdl.handle.net/10481/99813 AB - La adopción de Twitter como canal de comunicación puede suponer un importante beneficio para las empresas, ya que les permite mejorar su reputación y comprobar su coherencia con su misión y sus objetivos, controlar cómo responden los clientes a una... AB - The adoption of Twitter as communication channel can provide a significant benefit to firms, allowing them to improve their reputation and check its consistency with their mission and goals, monitor how customers respond to a business decision,... LA - eng KW - Twitter KW - Communication KW - Information visualization KW - Social network analysis KW - Wineries KW - Denomination of qualified origin rioja TI - Advanced visualization of Twitter data for its analysis as a communication channel in traditional companies DO - https://doi.org/10.1007/s13748-019-00181-3 ER -