TY - GEN AU - Alshawawreh, Ali Ra’Ed AU - Liébana Cabanillas, Francisco José AU - Blanco Encomienda, Francisco Javier PY - 2024 UR - https://hdl.handle.net/10481/99594 AB - The aim of this study is to explore the potential uses of Big Data for enhancing the competitive position of telecommunication companies based on Resource-Based View Theory. To achieve it, a quantitative approach was employed to collect and analyze... LA - eng PB - Elsevier KW - Big data analytics KW - e-WOM KW - e-CRM KW - Social media KW - Market performance KW - Competitive advantage TI - Impact of big data analytics on telecom companies’ competitive advantage DO - https://doi.org/10.1016/j.techsoc.2024.102459 ER -