TY - GEN AU - Garrido-Moreno, Aurora AU - Martín Rojas, Rodrigo AU - García Morales, Víctor Jesús PY - 2024 UR - https://hdl.handle.net/10481/93154 AB - An uncertain and complex economic environment requires companies to act quickly and reinvent their business strategies. Innovation has emerged as a strategic imperative to adapt to market changes and remain competitive, while resilience has gained... LA - eng PB - Elsevier KW - Organizational resilience KW - Service innovation KW - Social media TI - The key role of innovation and organizational resilience in improving business performance: A mixed-methods approach DO - 10.1016/j.ijinfomgt.2024.102777 ER -