TY  - JOUR 
AU  - Antony, Jiju
AU  - Sony, Michael
AU  - Jayaraman, Raja
AU  - Swarnakar, Vikas
AU  - da Luz Tortorella, Guilherme
AU  - Garza Reyes, Jose Arturo
AU  - Rathi, Rajeev
AU  - Gutiérrez Gutiérrez, Leopoldo
AU  - McDermott, Olivia
AU  - Lameijer, Bart Alex
PY  - 2024
UR  - https://hdl.handle.net/10481/91831
AB  - Purpose
The purpose of this global study is to investigate the critical failure factors (CFFs) in the deployment of operational excellence (OPEX) programs as well as the key performance indicators (KPIs) that can be used to measure OPEX failures. The...
LA  - eng
PB  - Emerald
KW  - Six Sigma
KW  - Lean Six Sigma
KW  - Total quality management
TI  - Global perspectives on operational excellence: unveiling critical failure factors and sustainable pathways
DO  - 10.1108/IJQRM-01-2024-0013
ER  -