TY - THES A3 - Martínez López, Francisco José AU - Feng, Changyuan A4 - Universidad de Granada. Programa de Doctorado en Ciencias Económicas y Empresariales PY - 2024 SN - 9788411951647 UR - https://hdl.handle.net/10481/89695 AB - E-commerce has transformed the retail industry. It plays an increasingly important role in the world economy and is seen as the engine of future global economic growth. Ecommerce is characterized by high return rates. With the rise of e-commerce... AB - El comercio electrónico ha transformado la industria minorista. Desempeña un papel cada vez más importante en la economía mundial y se considera el motor del futuro crecimiento económico mundial. El comercio electrónico se caracteriza por altas... LA - eng PB - Universidad de Granada KW - E-commerce returns KW - Online return experiences KW - Buyer–seller relationship TI - Academic and practical considerations for ecommerce returns management: critical issues and management approaches M3 - info:eu-repo/semantics/doctoralThesis ER -