TY - THES A3 - Martínez López, Francisco José AU - Liu, Huaming A4 - Universidad de Granada. Programa de Doctorado en Ciencias Económicas y Empresariales PY - 2024 SN - 9788411951777 UR - https://hdl.handle.net/10481/89446 AB - Online shopping is increasingly becoming a global phenomenon. However, with the boom of online shopping, a large number of products returned by customers are redirected to e-retailers. These returns bring serious negative consequences. For example,... LA - eng PB - Universidad de Granada TI - Return Avoidance in Online Shopping: The Role of Return Credits and Purchase-risk Notices M3 - doctoral thesis ER -