TY  - GEN 
AU  - Oña López, Juan José De
AU  - Oña López, Rocío de
AU  - Eboli, Laura
AU  - Mazzulla, Gabriella
PY  - 2015
UR  - https://hdl.handle.net/10481/88380
AB  - The aim of this work is to analyze the different perceptions among groups of users regarding transit service quality. We propose a methodology based on a classification and regression tree (CART) approach, allowing the characteristics that most...
LA  - eng
PB  - Taylor & Francis
TI  - Heterogeneity in Perceptions of Service Quality among Groups of Railway Passengers
DO  - 10.1080/15568318.2013.849318
ER  -