TY  - JOUR 
AU  - Oña López, Juan José De
AU  - Oña López, Rocío de
AU  - Eboli, Laura
AU  - Mazzulla, Gabriella
PY  - 2013
UR  - https://hdl.handle.net/10481/86968
AB  - This paper proposes a methodology for evaluating the quality of service perceived by users of a bus transit service. A Structural Equation Model (SEM) approach is used to reveal the unobserved latent aspects describing the service and the...
LA  - eng
PB  - Elsevier
KW  - Bus Transit Service
KW  - Overall Service Quality
KW  - Passengers’ Perceptions
TI  - Perceived service quality in bus transit service: A structural equation approach
DO  - 10.1016/j.tranpol.2013.07.001
ER  -