TY - GEN AU - Oña López, Juan José De AU - Estévez, Esperanza AU - Oña López, Rocío de PY - 2020 UR - https://hdl.handle.net/10481/86896 AB - Urban traffic levels can be reduced by drawing travelers away from private vehicles (PV) over to using public transport (PT). This modal change can be achieved by either introducing restrictions on PVs or by introducing measures which increase... LA - eng PB - SAGE KW - Service quality KW - Satisfaction KW - Public transportation TI - Perception of Public Transport Quality of Service among Regular Private Vehicle Users in Madrid, Spain DO - 10.1177/0361198120907095 ER -