TY - GEN AU - Oña López, Juan José De PY - 2020 UR - https://hdl.handle.net/10481/86884 AB - Several studies have made manifest that involvement with public transport play a key role in the intentions of its use. However, conflicting models exist in the literature about involvement’s role in the relationship between service quality,... LA - eng PB - Elsevier TI - The role of involvement with public transport in the relationship between service quality, satisfaction and behavioral intentions DO - 10.1016/j.tra.2020.11.006 ER -