TY - GEN AU - Esteve, Marc AU - Garrido Rodríguez, Juan Carlos PY - 2023 UR - https://hdl.handle.net/10481/85569 AB - How does contracting out affect service performance? Evidence to date is mixed. We argue that this is partially due to prior studies focusing often on whether—not how—services are contracted. Yet, how services are contracted matters. In particular,... LA - eng PB - Oxford University Press TI - Assessing the Effects of User Accountability in Contracting Out DO - 10.1093/jopart/muad020 ER -