TY - GEN AU - Higueras Castillo, Elena AU - Liébana Cabanillas, Francisco José PY - 2023 UR - https://hdl.handle.net/10481/80324 AB - The increase in the widespread use of e-commerce reveals a greater tendency towards online shopping. The objective of this research is to analyze the drivers and barriers of online channel usage intention and their implications for physical... LA - eng PB - Elsevier KW - COVID-19 KW - E-commerce KW - Physical shopping KW - Segmentation KW - UTAUT2 KW - CHAID TI - Intention to use e-commerce vs physical shopping. Difference between consumers in the post-COVID era DO - 10.1016/j.jbusres.2022.113622 ER -