TY  - GEN 
AU  - Oña López, Juan José De
AU  - Oña López, Rocío de
PY  - 2022
UR  - https://hdl.handle.net/10481/76871
AB  - This paper contributes to the public transport literature by ascertaining the role of involvement upon the service quality-satisfaction-behavioral intentions paradigm from the point of view of private vehicle users. This is the first study that...
LA  - eng
PB  - Springer
KW  - Car users
KW  - Customer satisfaction
KW  - Loyalty
KW  - Attitudes towards transit
KW  - Mediator
KW  - Multiple indicators and multiple causes
TI  - Is it possible to attract private vehicle users towards public transport? Understanding the key role of service quality, satisfaction and involvement on behavioral intentions
DO  - 10.1007/s11116-022-10272-1
ER  -