TY  - JOUR 
AU  - Obiedat, Ruba
AU  - Al-Zoubi, Ala´ M.
AU  - Faris, Hossam
PY  - 2022
UR  - http://hdl.handle.net/10481/74046
AB  - Online media has an increasing presence on the restaurants' activities through social media
websites, coinciding with an increase in customers' reviews of these restaurants. These reviews become
the main source of information for both customers and...
LA  - eng
PB  - IEEE
KW  - Sentiment analysis
KW  - SVM
KW  - PSO
KW  - SMOTE
KW  - Oversampling
KW  - Feature extraction
KW  - Features weighting
TI  - Sentiment Analysis of Customers' Reviews Using a Hybrid Evolutionary SVM-Based Approach in an Imbalanced Data Distribution
DO  - 10.1109/ACCESS.2022.3149482
ER  -