TY - GEN AU - Cañas, Pablo AU - Griol Barres, David AU - Callejas Carrión, Zoraida PY - 2021 UR - http://hdl.handle.net/10481/71177 AB - Conversational interfaces have recently become a ubiquitous element in both the personal sphere by easing access to services, and industrial environments by the automation of services, improved customer support and its corresponding cost savings.... LA - eng PB - Elsevier KW - Conversational systems KW - Deep learning KW - Dialog management KW - DialogFlow KW - Statistical approaches TI - Towards versatile conversations with data-driven dialog management and its integration in commercial platforms DO - 10.1016/j.jocs.2021.101443 ER -