TY - GEN AU - Oña López, Juan José De AU - Estévez, Esperanza AU - Oña López, Rocío de PY - 2021 UR - http://hdl.handle.net/10481/70961 AB - Most studies on public transport service quality focus on the perspective of the public transport user, overlooking potential users, that is, private vehicle users. This paper explores the perception of private vehicle users about the quality of... LA - eng PB - Elsevier KW - Service quality KW - Satisfaction KW - Private transport users KW - Car users KW - Ordered logit KW - Market segments KW - European cities TI - How does private vehicle users perceive the public transport service quality in large metropolitan areas? A European comparison DO - 10.1016/j.tranpol.2021.08.005 ER -