TY - JOUR AU - Kumar Sharma, Krishna AU - Seal, Ayan AU - Herrera Viedma, Enrique AU - Krejcar, Ondrej PY - 2021 UR - http://hdl.handle.net/10481/68697 AB - Calculating and monitoring customer churn metrics is important for companies to retain customers and earn more profit in business. In this study, a churn prediction framework is developed by modified spectral clustering (SC). However, the similarity... LA - eng PB - MDPI KW - S-divergence KW - S-distance KW - Spectral clustering TI - An Enhanced Spectral Clustering Algorithm with S-Distance DO - 10.3390/sym13040596 ER -