TY - GEN AU - Herzallah, Ahmad AU - Gutiérrez Gutiérrez, Leopoldo AU - Muñoz Rosas, Juan Francisco PY - 2013 SN - 1478-3363 SN - 1478-3371 UR - http://hdl.handle.net/10481/35847 AB - The purpose of this paper is to examine the relationship between Total Quality Management (TQM) practices, competitive strategies - cost leadership and differentiation- and firm performance in the Palestinian economy. Within this study total quality... LA - eng PB - Total Quality Management & Business Excellence (Taylor&Francis) KW - TQM KW - Cost leadership KW - Differentiation KW - Strategy KW - SME KW - Palestine KW - Manufacturing TI - Total quality management practices, competitive strategies and financial performance: the case of the Palestinian industrial SMEs DO - 10.1080/14783363.2013.824714 ER -