TY - GEN AU - Peco Torres, Francisco AU - Jones, Adam AU - Polo Peña, Ana Isabel AU - Frías Jamilena, Dolores María PY - 2025 UR - https://hdl.handle.net/10481/105204 AB - Purpose: The aim of this study is to propose an explanatory research model for the formation of service-firm brand image in the online context, within the theoretical framework of service-dominant logic (SDL). The study analyzes how brand image can be... LA - eng PB - Emerald Insight KW - Value co-creation KW - Corporate image KW - Culture KW - Structural equation modeling KW - Social media TI - Online value co-creation during the “dreaming” phase, brand image and uncertainty avoidance DO - https://doi.org/10.1108/JSM-11-2024-0583 ER -