TY  - GEN 
AU  - Rescalvo Martín, Silvia Elisa
AU  - Gutiérrez Gutiérrez, Leopoldo
AU  - Lloréns Montes, Francisco Javier
PY  - 2021
UR  - https://hdl.handle.net/10481/103535
AB  - Purpose – This study aims to examine the influence of paradoxical leadership (PLSH) on the extra-role service behavior of frontline employees. It analyzes not only direct but also indirect influence through mechanisms that improve the learning...
LA  - eng
PB  - Emerald
TI  - The effect of paradoxical leadership on extra-role service in the hospitality industry
DO  - 10.1108/IJCHM-02-2021-0198
ER  -