TY  - GEN 
AU  - Rescalvo Martín, Silvia Elisa
AU  - Gutiérrez Gutiérrez, Leopoldo
AU  - Llorens Montes, Francisco J.
PY  - 2022
UR  - https://hdl.handle.net/10481/103534
AB  - Extra-role service is currently the keystone that supports hotels’ ability to compete. At the same time, extra-role service depends on the discretionary behavior of some employees who perform their duties in a context of stress. Our study investigates...
LA  - eng
TI  - Extra-role service under pressure in the hospitality industry: The role of mindfulness
DO  - 10.1016/j.tmp.2022.101030
ER  -