Virtues and shortcomings of guidance and tutoring in higher education: a longitudinal study of the TIMONEL Project Pantoja Vallejo, Antonio Martín Romera, Ana Pueyo-Villa, Silvia Berrios-Aguayo, Beatriz AcknowledgementsThis study was carried out thanks to the financing obtained in the R & D Project of Excellence TIMONEL: Sistema de recomendacion (SR) basado en necesidades de orientacion y tutoria de alumnado y egresados universitarios, approved in 2016 by the Ministry of Economy and Competitiveness of Spain (Ref. EDU2016- 75892-P). This research is established within the framework of Project TIMONEL, developing in three phases under a concurrent mixed research model. The ultimate goal was to create a Web Recommendation System (RS) to complete the tutorial and guidance work of university professors. Both qualitative and quantitative data are collected from a large sample of students and professors from different European universities on the needs and situation of guidance practice (phase 1). In addition, certain cases are investigated and the reasons, knowledge, feelings and good practices in guidance and tutoring are explored, in order to identify opportunities for improvement and elements that enable the design of the RS (phase 2). The data collected in the first and second phases of project development were used to finally build a SR capable of receiving feedback from user contributions (phase 3). Finally, the SR was evaluated, proving to be a tool of great use for university students and faculty. 2023-09-28T07:02:27Z 2023-09-28T07:02:27Z 2023-07-29 journal article Pantoja-Vallejo, A., Martín-Romera, A., Pueyo-Villa, S. et al. Virtues and shortcomings of guidance and tutoring in higher education: a longitudinal study of the TIMONEL Project. Humanit Soc Sci Commun 10, 451 (2023). [https://doi.org/10.1057/s41599-023-01945-y] https://hdl.handle.net/10481/84699 10.1057/s41599-023-01945-y eng http://creativecommons.org/licenses/by/4.0/ open access Atribución 4.0 Internacional Springer Nature