Key Concepts for Cultural Communication in the Workplace Castillo Ortiz, Pedro Jesús Strani, Katerina Nic Craith, M. Scheuring, Florian Starting with a preliminary consideration of culture, communication, and the workplace in a global context, we examine how culture and communication are intrinsic to our understandings of the workplace, and provide core examples of how the workplace can be analysed both as a culture and as a communicative practice. We revisit established models with critical intent and emphasise the need to move beyond Anglo-Saxon understandings and frameworks. Overall, we provide a critical theoretical framework around culture and communication for the volume’s discussion on interculturality in contemporary workplaces, leaving leadership and trust for a more focused consideration in subsequent chapters. 2026-03-01T07:54:25Z 2026-03-01T07:54:25Z 2023 book part Strani, K., Nic Craith, M., Scheuring, F., Castillo Ortiz, P.J. (2023). Key Concepts for Cultural Communication in the Workplace. In: Strani, K., Pfeiffer, K. (eds) Intercultural Issues in the Workplace. Palgrave Macmillan, Cham, pp. 15-29. 978-3-031-42319-2 https://hdl.handle.net/10481/111723 https://doi.org/10.1007/978-3-031-42320-8_2 eng http://creativecommons.org/licenses/by-nc-nd/4.0/ open access Attribution-NonCommercial-NoDerivatives 4.0 Internacional Springer Nature Link - Palgrave MacMillan, Cham