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dc.contributor.authorFernández Olit, Beatriz
dc.contributor.authorMartín Martín, José María 
dc.contributor.authorPorras González, Eva
dc.date.accessioned2024-01-29T10:10:40Z
dc.date.available2024-01-29T10:10:40Z
dc.date.issued2019-11-11
dc.identifier.citationSystematized literature review on financial inclusion and exclusion in developed countries, International Journal of Bank Marketing, Vol. 38 No. 3, pp. 600-626.es_ES
dc.identifier.urihttps://hdl.handle.net/10481/87454
dc.description.abstractPurpose The purpose of this paper is to provide a systematic literature review of the research published on financial inclusion (FI) and financial exclusion (FE) in developed countries using key terms and strict inclusion and exclusion criteria. Design/methodology/approach In total, 52 papers were deemed to be relevant to the analysis. These works were critiqued using a framework that addressed geographical contexts, topics, methodologies and theoretical frameworks. Findings This review highlights the uneven level of development of the academic debate between North America, the UK and continental Europe, and identifies the different theoretical frameworks that construe the body of literature in each region. In addition, the findings show the scant offer of work on the impact that the digital economy has on FE, as well as the reduced number of studies which have focused on certain vulnerable groups and the access to some financial services. Social implications The studies reviewed have not analyzed the specific needs of vulnerable groups while considering the different contexts and pathways to exclusion. The evaluation of solutions and strategies to achieve inclusion is one of the least addressed aspects in the literature. Originality/value The paper synthesizes the main contributions of the top literature on the redefinition of FI/FE in developed countries, the role of fringe services and new determinants of exclusion. The proliferation of studies regarding FI in low- and middle-income countries has generated a great amount of meta-analysis and systematized reviews of asymmetric results. However, no systematized literature review on the broad scope of FI/FE in developed countries has been published in the last decade. This work sheds light over poorly analyzed areas of research that refer to notable social problems.es_ES
dc.language.isoenges_ES
dc.publisherEmeraldes_ES
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 Internacional*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectbankinges_ES
dc.subjectfinancial inclusiones_ES
dc.subjectfinancial exclusiones_ES
dc.subjectfinancial servicieses_ES
dc.subjectdeveloped countrieses_ES
dc.titleSystematized literature review on financial inclusion and exclusion in developed countrieses_ES
dc.typejournal articlees_ES
dc.rights.accessRightsopen accesses_ES
dc.identifier.doihttps://doi.org/10.1108/IJBM-06-2019-0203
dc.type.hasVersionSMURes_ES


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