Students’ Perceptions towards the Role of Online Teaching Platforms in Enhancing Online Engagement and Academic Performance Levels in Palestinian Higher Education Institutions

Abstract

The present research aimed to determine the role of online teaching platforms in enhancing learning and teaching as perceived by bachelor students of English specialization. This study also sought to examine the association between students’ engagement and their academic performance during online learning. In doing so, a quantitative approach was used to collect data, and 423 bachelor students from three Palestinian higher education institutions (Al Quds Open University, An Najah National University, and Arab American University) completed a closed-ended questionnaire. The study’s outcomes demonstrated that the students’ attitudes toward the role of online teaching platforms in enhancing their learning can be classified as positive and negative, and these attitudes varied among the respondents due to problems and challenges during online learning and previous experiences, skills, and learning style. Moreover, about 58.6% of students were dissatisfied with their online learning and had negative attitudes toward online teaching platforms. Therefore, more future studies relating to the design of online courses, resources that are available on the platform, and online teaching strategies that are considered fundamental components for fostering students’ engagement at higher education institutions should be taken into account. Moreover, further studies involving more universities with samples from different specializations will confirm or contrast the findings of the current study.