Analysing discussions in social networks using group decision making methods and sentiment analysis

Abstract

Social networks are one of the most preferred environments for people to carry out debates. Due to the fact that a high amount of people can participate in the process, there is a need of tools that can analyse these discussions and extract useful information from them. In this paper, a novel way of determining how the debate is going on, if there is consensus among the participants and which alternatives are preferred is presented. Sentiment analysis is used in order to measure the level of preference that social media users have about a certain set of alternatives. In order to test the presented scheme, a real application example that makes use of Twitter information is presented.