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dc.contributor.authorBenítez-Guijarro, Antonio
dc.contributor.authorBond, Raymond
dc.contributor.authorBooth, Frederick
dc.contributor.authorCallejas Carrión, Zoraida 
dc.contributor.authorEnnis, Edel
dc.contributor.authorEsposito, Anna
dc.contributor.authorKraus, Mathias
dc.contributor.authorMcConvey, Gavin
dc.contributor.authorMcTear, Michael
dc.contributor.authorMulvenna, Maurice
dc.contributor.authorPotts, Courtney
dc.contributor.authorPragst, Louisa
dc.contributor.authorTurkington, Robin
dc.contributor.authorWagner, Nicolas
dc.contributor.authorZheng, Huiru
dc.date.accessioned2020-12-09T12:06:48Z
dc.date.available2020-12-09T12:06:48Z
dc.date.issued2020-10-25
dc.identifier.citationBenítez-Guijarro A. et al. (2021) Co-creating Requirements and Assessing End-User Acceptability of a Voice-Based Chatbot to Support Mental Health: A Thematic Analysis of a Living Lab Workshop. In: D'Haro L.F., Callejas Z., Nakamura S. (eds) Conversational Dialogue Systems for the Next Decade. Lecture Notes in Electrical Engineering, vol 704. Springer, Singapore. https://doi.org/10.1007/978-981-15-8395-7_15es_ES
dc.identifier.urihttp://hdl.handle.net/10481/64764
dc.descriptionThis is a preprint of the paper: Benítez-Guijarro A. et al. (2021) Co-creating Requirements and Assessing End-User Acceptability of a Voice-Based Chatbot to Support Mental Health: A Thematic Analysis of a Living Lab Workshop. In: D’Haro L.F., Callejas Z., Nakamura S. (eds) Conversational Dialogue Systems for the Next Decade. Lecture Notes in Electrical Engineering, vol 704. Springer, Singapore. https://doi.org/10.1007/978-981-15-8395-7_15 This preprint follows Springer Self-archiving policy for non-open access books and chapters (https://www.springer. com/gp/open-access/publication-policies/self-archiving-policy): “authors may deposit a portion of the pre-submission version of their manuscript (preprint) in a recognised preprint server (...). Thies_ES
dc.description.abstractMental health and mental wellbeing have become an important factor to many citizens navigating their way through their environment and in the work place. New technology solutions such as chatbots are potential channels for supporting and coaching users to maintain a good state of mental wellbeing. Chatbots have the added value of providing social conversations and coaching 24/7 outside from conventional mental health services. However, little is known about the acceptability and user led requirements of this technology. This paper uses a living lab approach to elicit requirements, opinions and attitudes towards the use of chatbots for supporting mental health. The data collected was acquired from people living with anxiety or mild depression in a workshop setting. The audio of the workshop was recorded and a thematic analysis was carried out. The results are the co-created functional requirements and a number of use case scenarios that can be of interest to guide future development of chatbots in the mental health domain.es_ES
dc.description.sponsorshipThis research has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 823907 (MENHIR: Mental health monitoring through interactive conversations https://menhir-project.eu).es_ES
dc.language.isoenges_ES
dc.publisherSpringeres_ES
dc.relation.ispartofseriesLecture Notes in Electrical Engineering book series (LNEE);Volume 704
dc.titleCo-creating Requirements and Assessing End-User Acceptability of a Voice-Based Chatbot to Support Mental Health: A Thematic Analysis of a Living Lab Workshopes_ES
dc.typeinfo:eu-repo/semantics/conferenceObjectes_ES
dc.relation.projectIDinfo:eu-repo/grantAgreement/EC/H2020/823907es_ES
dc.rights.accessRightsinfo:eu-repo/semantics/openAccesses_ES
dc.identifier.doihttps://doi.org/10.1007/978-981-15-8395-7_15
dc.type.hasVersioninfo:eu-repo/semantics/submittedVersiones_ES


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