Participatory Research for the Development of Community Pharmacy Services

Abstract

The early involvement of key stakeholders (with various roles and perspectives) in the planning process of a community pharmacy service (CPS), increases the potential of such services to respond to real needs and to be integrated in practice. Participatory development of CPSs was explored in this thesis by reviewing the applicability of stakeholder analysis within planning processes, then putting into practice the initial steps of the development of a cardiovascular disease-prevention CPS. As a result, a preliminary model for chronic care that stipulates which stakeholder groups to consider, seven principles for advanced care and six environmental factors that may influence the implementation of these principles (the NSW-MCC) was proposed