@misc{10481/66612,
year = {2020},
month = {3},
url = {http://hdl.handle.net/10481/66612},
abstract = {Background:

Effective doctor–patient communication is of great importance in order to optimize medical consultation outcomes. However, it can be difficult to address all patients’ concerns and expectations in clinic.
Objective:

To identify how much patients know about their medical condition, their fears and concerns, and their expectations, as well as evaluate the benefits of using a preconsultation questionnaire routinely.
Methods:

This study included consecutive patients attending dermatology outpatients from Dundee (Scotland) and Granada (Spain) who completed a simple preconsultation 3-part questionnaire. Answers to this questionnaire were discussed during clinic visits.
Results:

Two hundred patients participated in the study. Of all, 111 (55.5%) patients already knew their diagnosis or were able to describe their symptoms and/or feelings quite accurately at their visit to Dermatology. Most patients (85%) had fears regarding their dermatological problem. A majority of patients (97%) came to clinic with specific expectations, and many (41.5%) had multiple expectations. A high proportion of patients (74%) found the questionnaire useful.
Conclusion:

Patients attend clinic with different levels of knowledge, fears, and expectations. We recommend using a brief and easy to use preconsultation questionnaire as a cost-effective way of enhancing doctor–patient communication.},
publisher = {Sage Publications},
keywords = {Personalized medicine},
keywords = {Patient-centerd},
keywords = {Physician–patient communication},
keywords = {Patient fears},
keywords = {Patient expectations},
keywords = {Psychodermatology},
title = {Exploring Patients’ Insight, Concerns, and Expectations at Dermatology Clinic: An Observational Study in 2 Centers in Scotland and Spain},
doi = {10.1177/2374373520912085},
author = {Martínez García, Eliseo and Affleck, Andrew and Rakvit, Pariyawan and Arias Santiago, Salvador Antonio and Buendía Eisman, Agustín},
}