@misc{10481/110350,
year = {2020},
url = {https://hdl.handle.net/10481/110350},
abstract = {Purpose: To study the effect of an ambidextrous supply chain strategy (ASCS) – i.e. the
juxtaposition of exploration and exploitation practices – on each of the four dimensions
of supply chain flexibility (SCF): information system, operating system, sourcing, and
distribution flexibility. Further, to evaluate the influence of implementing the ISO 9001
standard on the relationship between ASCS and SCF, and whether this certification
directly affects the level of SCF. We based our model in Resource Orchestration theory.
Design/methodology/approach: To perform this study, the authors used data collected
from a sample of 145 non-ISO-certified firms and 157 ISO-certified firms.
Findings: ASCS does not affect all four dimensions of SCF in the same way. Rather, its
effect is contingent on the presence of the ISO 9001 certification. An ASCS is shown to
have a positive effect on information system flexibility irrespective of the presence of
ISO 9001 certification whereas, for the other three dimensions of SCF, the effect of ASCS
is dependent on ISO 9001 implementation. Meanwhile, ISO 9001 implementation itself
does not affect the level of SCF.
Practical implications: Managers can use the findings to configure their supply chain
strategy based on the specific dimension(s) of SCF they seek to develop by implementing
ASCS. Further, the results inform managers about the incentives for implementing ISO
9001.
Originality/value: Although prior studies have shown that an ambidextrous strategy
enables firms and organizational units to adapt to the environment, there have been few
prior studies on ambidexterity in a supply chain setting. Further, although the extant
literature has suggested that the ISO 9001 may facilitate ambidexterity, this link has
remained largely theoretical. In fact, there is very little prior evidence on how the practice
of ISO 9001 affects the supply chain.},
organization = {Spanish Ministry of Economy and Competitiveness (Project ECO2017-84138-P MINECO)},
organization = {FEDER (EU)/Andalusian Government (Project A-SEJ-154-UGR18)},
publisher = {Emerald Publishing},
keywords = {Ambidextrous strategy},
keywords = {Supply chain flexibility},
keywords = {Information system flexibility},
title = {Ambidextrous supply chain stragegy and supply chain flexibility: The contingent effect of ISO 9001},
doi = {10.1108/IMDS-01-2020-0038},
author = {Rojo Gallego-Burín, Araceli María and Lloréns Montes, Francisco Javier and Pérez Arostegui, María De Las Nieves and Stevenson, Mark},
}