@misc{10481/101707, year = {2023}, month = {7}, url = {https://hdl.handle.net/10481/101707}, abstract = {This chapter presents an overview of existing technology and methods for developing conversational human-machine interfaces. Specifically, current approaches for the development of dialogue systems are described, also focusing on the different objectives that the dialogues may have, either to solve particular tasks or to hold open chit-chat conversations. Additionally, research challenges are identified, providing an outlook for future conversational systems.}, publisher = {Wiley-IEEE Press}, keywords = {Dialogue systems, conversational systems, human-machine communication, speech-based interaction, natural language processing, voice user interfaces, conversational AI, artificial intelligence}, title = {Conversational human-machine interfaces}, doi = {10.1002/9781119863663.ch11}, author = {Rodríguez-Sánchez, María Jesús and Benghazi, Kawtar and Griol, David and Callejas, Zoraida}, }