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A proposal for Developing and Deploying Statistical Dialog Management in Commercial Conversational Platforms
dc.contributor.author | Cañas, Pablo | |
dc.contributor.author | Griol Barres, David | |
dc.contributor.author | Callejas Carrión, Zoraida | |
dc.date.accessioned | 2023-02-27T09:03:58Z | |
dc.date.available | 2023-02-27T09:03:58Z | |
dc.date.issued | 2022 | |
dc.identifier.citation | This is a pre-print version of the chapter: Cañas, P., Griol, D., Callejas, Z. (2022). A Proposal for Developing and Deploying Statistical Dialog Management in Commercial Conversational Platforms. In: , et al. Hybrid Artificial Intelli- gent Systems. HAIS 2022. Lecture Notes in Computer Science(), vol 13469. Springer, Cham. https://doi.org/10. 1007/978-3-031-15471-3_35 (https://link.springer.com/chapter/10.1007/978-3-031-15471-3_35) | es_ES |
dc.identifier.uri | https://hdl.handle.net/10481/80260 | |
dc.description.abstract | Conversational interfaces have recently become ubiquitous in the personal sphere by improving an individual’s quality of life and industrial environments by automating services and their corre- sponding cost savings. However, designing the dialog model used by these interfaces to decide the following response is a hard-to-accomplish task for complex conversational interactions. This paper proposes a statistical-based dialog manager architecture, which provides flexibility to develop and maintain this module. Our proposal has been integrated using DialogFlow, a natural language understanding platform provided by Google to design conversational user interfaces. The proposed hybrid architecture has been assessed with a real use case for a train scheduling domain, proving that the user experience is highly valued and can be integrated into commercial setups | es_ES |
dc.language.iso | eng | es_ES |
dc.publisher | Springer | es_ES |
dc.subject | Conversational systems | es_ES |
dc.subject | Dialog management | es_ES |
dc.subject | Statistical approaches | es_ES |
dc.subject | DialogFlow | es_ES |
dc.title | A proposal for Developing and Deploying Statistical Dialog Management in Commercial Conversational Platforms | es_ES |
dc.type | info:eu-repo/semantics/bookPart | es_ES |
dc.type | info:eu-repo/semantics/conferenceObject | es_ES |
dc.relation.projectID | info:eu-repo/grantAgreement/EC/H2020/823907 | es_ES |
dc.relation.projectID | CAVIAR project (MINECO, TEC2017-84593-C2-1-R, AEI/FEDER, UE) | es_ES |
dc.relation.projectID | GOMINOLA project (PID2020-118112RB-C21 and PID2020-118112RB-C22, funded by MCIN/AEI/10.13039/501100011033) | es_ES |
dc.rights.accessRights | info:eu-repo/semantics/openAccess | es_ES |
dc.identifier.doi | https://doi.org/10.1007/978-3-031-15471-3_35 | |
dc.type.hasVersion | info:eu-repo/semantics/submittedVersion | es_ES |
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