TY  - JOUR 
AU  - Diez-Mesa, Francisco
AU  - Oña López, Rocío de
AU  - Oña López, Juan José De
PY  - 2018
UR  - https://hdl.handle.net/10481/86864
AB  - Service Quality (SQ) in Public Transport (PT) has been a crucial aspect to improve for years because of its strong influence on user satisfaction and its capacity to attract new passengers. Different techniques have been applied for analysing SQ and...
LA  - eng
PB  - Elsevier
KW  - Structural Equation Modelling
TI  - Bayesian Networks and Structural Equation Modelling to develop service quality models: Metro of Seville case study
DO  - 10.1016/j.tra.2018.08.012
ER  -