TY - JOUR AU - Salah, Saeed A. M. AU - Macía Fernández, Gabriel AU - Díaz Verdejo, Jesús Esteban PY - 2018 UR - http://hdl.handle.net/10481/55283 AB - In the context of network incident monitoring, alerts are useful notifications that provide IT management staff with information about incidents. They are usually triggered in an automatic manner by network equipment and monitoring systems, thus... LA - eng KW - Quality of Service (QoS) KW - data analysis KW - Network Management Systems KW - Alert Correlation KW - Ticket-Alert Correlation TI - Fusing Information from Tickets and Alerts to Improve the Incident Resolution Process DO - https://doi.org/10.1016/j.inffus.2018.01.011 ER -