Mexican World Heritage information on the web: Institutional presence and visibility García Santiago, Lola Olvera Lobo, María Dolores UNESCO World Heritage Web 2.0 Web visibility Web accessibility Social networks Wikipedia Mexico This study offers a global overview of the presence and visibility of web information on UNESCO World Heritage located in Mexico, via the analysis of official websites and Web 2.0 information. Cultural heritage is a determining factor in linking people to their history, and contributes to increasing cultural tourism and economic development. The study starts from the hypothesis that the design of these has an influence on the dissemination and popularity of the aforementioned heritage. The relationships between the administrative organization of the country and Internet protocols are compared. A webometric study of the official Mexican websites was carried out. An evaluation sheet was designed to allow the assessment of aspects relating to identification, presence, accessibility and content. The multilingual nature of this information and its presence on social networks and Wikipedia was analysed. The analysis of URLs confirms that the domain .mx is used in 84% of cases. The results indicate a noticeable use of Web 2.0 dissemination of the heritage assets on YouTube (51%) and Facebook (40%), followed by 23% on Twitter. The Web Accessibility Initiative (WAI) guidelines are not yet frequently applied. Finally, the results obtained make it possible to identify variables that can contribute to improvements in the visibility and dissemination of official web information. 2017-12-04T11:54:10Z 2017-12-04T11:54:10Z 2017-02-02 info:eu-repo/semantics/preprint García Santiago, L.; Olvera Lobo, M.D. Mexican World Heritage information on the web: Institutional presence and visibility. Information Development, 1-19 (2017). [http://hdl.handle.net/10481/48383] 0266-6669 http://hdl.handle.net/10481/48383 10.1177/0266666917692388 eng http://creativecommons.org/licenses/by-nc-nd/3.0/ info:eu-repo/semantics/openAccess Creative Commons Attribution-NonCommercial-NoDerivs 3.0 License