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Please use this identifier to cite or link to this item: http://hdl.handle.net/10481/47783

Title: Enhancing sustainability performance through Digitalization and Servitization: Implications from the automotive industry
Authors: Opazo-Basáez, Marco
Vendrell-Herrero, Ferran
Bustinza Sánchez, Óscar Fernando
Issue Date: Oct-2017
Abstract: Sustainability has become a major concern for highly technologized industrial sectors worldwide. Thus, over the recent years, companies have gradually increased their awareness on environmental issues and adopted a more responsible environmental behavior. However, this global upsurge in environmental concern is having a particular impact on the automotive industry forcing vehicle and auto parts manufacturers towards more sustainable practices in order to keep their operations in compliance with environmental regulations. This context has led companies to the use of digital technologies to support operations and fulfill environmental objectives. Equally, these technologies have enabled the implementation of digital servitization to overcome environmental challenges and enhance sustainability performance. This study analyses sustainability performance through the implementation of digitalization and servitization in the automotive industry. Following a mixed methodology approach this study demonstrates the importance of establishing a successional order of performance priorities where digital servitization must be considered a prerequisite for enhancing overall sustainability performance.
Series/Report no.: International Conference on Business Servitization;2017
Keywords: Digitalization
Servitization
Sustainability
Digital services
International Conference on Business Servitization, 6th (2017)
URI: http://hdl.handle.net/10481/47783
Rights : Creative Commons Attribution-NonCommercial-NoDerivs 3.0 License
Citation: Opazo Basáez, M.; et al. Enhancing sustainability performance through Digitalization and Servitization: Implications from the automotive industry. En: 6th International Conference on Business Servitization (ICBS 2017), Barcelona. [http://hdl.handle.net/10481/47783]
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