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Please use this identifier to cite or link to this item: http://hdl.handle.net/10481/33306

Title: Building a global redress system for low-value cross-border disputes
Authors: Cortés Diéguez, Juan Pablo
Esteban de la Rosa, Fernando
Issue Date: Apr-2013
Abstract: This article examines UNCITRAL's draft Rules for Online Dispute Resolution (ODR) and argues that in low-value e-commerce cross-border transactions, the most effective consumer protection policy cannot be based on national laws and domestic courts, but on effective and monitored ODR processes with swift out-of-court enforceable decisions. The draft Rules propose a tiered procedure that culminates in arbitration. Yet, this procedure neither ensures out-of-court enforcement, nor does it guarantee compliance with EU consumer mandatory law. Accordingly, this article argues that the draft Rules may be inconsistent with the European approach to consumer protection.
Publisher: Cambridge University Press; British Institute of International and Comparative Law
Keywords: Resolución de litigios
Escasa cuantía
Sistema mundial
Sistema europeo
Alternativa Dispute Resolution
Arbitration
Consumer redress
Online Dispute Resolution (ODR)
UNCITRAL
URI: http://hdl.handle.net/10481/33306
ISSN: 0020-5893
1471-6895
Rights : Creative Commons Attribution-NonCommercial-NoDerivs 3.0 License
Citation: Cortés Diéguez, J.P.; Esteban de la Rosa, F. Building a global redress system for low-value cross-border disputes. International and Comparative Law Quarterly, 62(02): 407-440 (2013). [http://hdl.handle.net/10481/33306]
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